Privacy Policy
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SOLUTRAN VALUES YOUR PRIVACY. THIS PRIVACY POLICY DESCRIBES THE TYPES OF INFORMATION WE COLLECT WHEN YOU USE THE SERVICE, HOW WE USE SUCH INFORMATION, AND TO WHOM AND UNDER WHAT CIRCUMSTANCES WE MAY DISCLOSE IT.
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Welcome
Solutran, Inc. ("Solutran") welcomes you to its Solutran Learning
website (www.learning.solutran.com; "Site"). Before you start using the Site, you must
read and agree to the Terms of Service, including this Privacy Policy. Thank you.
General
Information
Solutran is engaged in the business of processing electronic benefit transfer
("EBT") payments for the Supplemental Nutrition Assistance Program
("SNAP"), Temporary Assistance for Needy Families (“TANF”) and
Special Supplemental Nutrition Assistance Program for Women, Infants and
Children ("WIC").
Government agencies that administer SNAP,
TANF and WIC programs contract with Solutran to provide training assistance to
their staff and other specified persons through this Site
("Service").
Contact Us
If you have any questions about this Privacy Policy, please feel free to contact us through our website (https://www.solutran.com) or write to us at:
Solutran, Inc.
13305 12th Avenue North
Minneapolis, MN 55441
Privacy Policy and Terms of Service
This Privacy Policy is incorporated into and is subject to our Terms of
Service.
Your use of this Service and any personal information that you provide to us in
connection with the Service ("Personal Information") are subject to
this Privacy Policy and the Terms of Service.
Information Provided to Partner Websites
The Site may provide links to other websites. If you access any third-party websites
through a link on the Site, you will leave this Site, and our Privacy Policy
will not apply.
Solutran does not control or endorse any third-party websites. Before using those sites or submitting any
Personal Information to them, please carefully review their terms of service
and privacy policy.
Protecting Your Personal Information
Solutran has taken certain physical, electronic, contractual, and managerial
steps to safe guard and secure the Personal Information we collect and store on
our servers or with third-party services. By using the Service, you understand and agree that no
security measures are absolute and that we cannot guarantee absolute protection
of your Personal Information.
Collection of Personal Information
In order to offer you the best possible experience using the Service, we may
collect the following information:
1. Information You Provide to
Solutran
In order to use of the Site and the Service, we may ask you to provide certain
Personal Information. The
types of Personal Information that you provide may include name, address,
telephone number, e-mail address, gender and other unique information.
You are also required to acknowledge
receipt of this Privacy Policy and agree to the Terms of Service in order to
use the Site and the Service.
2. Information Provided to Us
by Third Parties
We may combine any information we collect from you with information about you
that we received from agencies administering SNAP, TANF and WIC programs.
3. Direct Communication with
Solutran
When you communicate with Solutran or interact with the Site, we may retain that
information in order to respond to your requests, facilitate your use of the
Service and improve the Site.
4. Cookies and Other Usage
Information
In addition to the information you provide, the Site may use "cookie"
technology to enhance and personalize your experience with the Service.
Cookies, web beacons, or similar technologies are small pieces of data that we
store for an extended period of time on your computer or device. These
"cookies" help us to: (1) improve and customize Service content and
offerings; (2) authenticate you when you use the Service; (3) remember your
Service preferences and registration information; and (4) measure and research,
via statistics and data collection, the effectiveness of the Service offerings
and e-mail communications.
You may disable your cookie information by adjusting the settings preferences
on your personal computer or mobile device at any time. Keep in mind that cookies do not identify
a specific user and are not used to collect any Personal Information.
The Service may also use automated data collection tools to collect standard
information about your Internet access, such as your browser type and language,
access times, and the address of the website from which you arrived at the
Site. It
may also collect information such as your Internet Protocol address, the pages
on the Site that you view, the links that you click, your use of e-mails sent
to you from us (such as when you open the e-mail or click on a link in the
e-mail).
Personal Information Use
We may use your Personal Information for any of the following purposes: (1) to
provide the Service to you, including the display of personalized content,
offers and advertising; (2) to help address problems with and the functioning
of the Service; (3) to monitor and conduct internal reviews of the Service; (4)
to help us better understand and improve the use of the Service, and to develop
new services; (5) to protect the security and integrity of the Service; and (6)
to contact you, if necessary, or at your request.
Personal Information Sharing
Solutran will not sell, rent, or trade the Personal Information we collect. We may share your Personal Information
with other parties in the following circumstances:
1. If we have your consent;
2. If we determine that there has been a violation of Service policies;
3. If we have reason to believe that such disclosure is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference (either intentionally or unintentionally) with our rights or property, other users of the Service or anyone else that could be harmed by such activities;
4. To respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law; or
5. To provide information to a company that acquires, is acquired by or is merged with Solutran.
Sharing Information with
Government Agencies
In order to facilitate your participation in the Service, we may provide your
Personal Information to government agencies administering SNAP, TANF and WIC
programs
Privacy Policy Changes
If we change this Privacy Policy, we will post those changes here and revise
the Effective Date accordingly. The most current version will supersede all previous
versions. Your continued use of the Service after any revision means that you
accept the updated Privacy Policy.
Effective Date
August 17, 2017
